Service Support
The company adopts an advanced MES production execution system, a powerful data collection engine, and integrates data collection channels (RFID, barcode equipment, PLC, Sensor, IPC, PC, etc.) to cover the entire factory manufacturing site, ensuring real-time, accurate, and comprehensive collection of massive on-site data. By adopting advanced RFID, barcode, and mobile computing technologies, we aim to create a closed-loop barcode system for raw material supply, production, and sales logistics.
EARLY STAGE
We can provide market research and demand analysis to help clients understand industry trends and market needs, as well as provide customised solutions to meet client-specific needs and expectations.
MEDDLE STAGE
We provide technical support and project management to ensure smooth implementation of the solution. This includes training the client team, providing real-time support and problem solving, as well as ongoing monitoring and optimisation of system performance.
LATER STAGE
We provide maintenance and servicing services to ensure that the system continues to operate efficiently. At the same time, we also provide upgrading and expansion services to adapt to our customers' future development and changing needs. In addition, we communicate with our customers on a regular basis to collect feedback and continuously improve our services and products.
Remote Monitoring
User App
• Suitable for data viewing and remote management of household photovoltaic inverters, energy storage inverters, household energy storage cabinets, integrated light storage machines, and other equipment.
• Provide a variety of vertical and professional inverter App control panels to choose from, supporting functions such as inverter power generation data presentation, alarm information push, and work mode switching.
Enterprise App
• Suitable for B-end installers/distributors to monitor data from multiple dimensions such as power stations, equipment, alarms, operation and maintenance, and construction.
• Provide multi-dimensional monitoring data options, highlight inverter alarm information, and monitor the entire lifecycle of the power plant during construction/power plant/operation and maintenance.
• The power plant details page provides users with an overview of the power plant, a list of equipment, and three dimensions of current alarms for displaying power plant data.
• The parameter settings are divided into remote (cloud connection) and near end (local connection), suitable for multi business scenarios with or without network for customers.
Professional Warranty
• Localized team: Provide timely and professional quality assurance.
• Professional knowledge and skills: Team members possess profound professional knowledge and proficient skills.
• Efficient collaboration: Members collaborate harmoniously and work efficiently.
Frequently Asked Question
05
/
31
FAQ
How energy storage systems earn revenue for users?
By charging during low tariff hours and using stored energy power during high tariff hours, users can reduce their electricity bills.Some regions allow home energy storage systems to participate in the electricity market, e.g., by providing services such as frequency regulation and standby power, through which users can receive additional revenue.
